FAQs

Common questions and answers about Cara's Cookies:

Q: Do you offer vegan, gluten-free, or allergen-free cookie options?

A: Currently I offer our standard chocolate chip cookies in a vegan version, and we create a monthly vegan specialty flavor. I do not offer gluten-free or other allergen-free cookies at this time.

Q: Where can I find allergen and ingredient information?

A: Each product's ingredients are listed in the product description, and each product comes with an ingredient label. Product labels also highlight which allergens are included as ingredients, and which allergens are handled in our kitchen: wheat, soy, sesame, dairy, peanut and tree nut products.

Q: What is your current turn-around time?

A: As of March 2024, I ship all orders within 3 business days of order placement.

Q: Do you offer pick-up?

A: Although I am not a retail storefront, I do offer curbside pickup in Billerica, MA.

Q: Do you do custom orders?

A: Yes, within my capabilities! If you are interested in a custom order, please contact me with your request.